Good to Know
Everything about your cards, from the moment you choose them to the day they land in your mailbox. If your question isn’t here, ask me. I answer every message myself.
- Made by handEvery card is prepared for you and checked before it leaves.
- Free shipping at $75A flat $11.99 below that, anywhere in the U.S.
- Perfect or replacedIf a card arrives damaged or misprinted, I’ll make it right.
- 10–14 business daysThe time it takes to do every card properly.
Frequently Asked
The questions I hear most often.
What exactly will I receive?
Fine art greeting cards printed from my original photographs. Each is a 5 × 7 folded card, landscape or portrait to suit the photograph, printed edge to edge on the front. Inside, the top panel carries the title in a colour drawn from the image, and the rest is blank for your note. Every card comes with a white envelope.
Are these really original photographs?
Yes. Every card begins as a photograph I took myself. Some are exactly as the camera caught them, and those name the place they were captured inside the card. Others, mostly in the Metamorphic Horizons collection, I reimagined in my studio from my own originals, a few of them award winners. Those travel without a location, because they no longer belong to one place.
Can I mix different cards in one bundle?
Of course. Bundles come in 5, 10, 25 and 50 cards, and you can fill them with any mix you like: one of each, all the same, or anything in between.
Which paper should I choose?
Sea Glass Satin (included) has a soft sheen that makes colour glow. Driftwood Matte is classic and easy to write on. Harbor Heavyweight is thick and velvety. Moonlit Pearl shimmers in the light. Seafoam Cotton is 100% cotton with a gentle texture. If you’ll be writing with a fountain pen, choose a matte paper.
Can I have my own message printed inside?
Yes, for $3 per set. Your message is printed on every card in that set, up to 60 characters. For different messages on different cards, or a longer greeting, send me a custom request.
Can I frame the cards?
Please do. The front of each card fits a standard 8 × 10 frame with a 5 × 7 mat opening. Many people send the card, and the person who receives it keeps it on the wall.
Do you take custom and bulk orders?
Gladly: holiday cards, wedding thank-yous, cards for your business, framed prints, canvas and more. Tell me what you have in mind and I’ll reply with ideas and a quote.
Shipping & Delivery
Where, how much and how long.
- Orders under $75
- $11.99 flat rate
- Orders of $75 or more
- Free
- Delivery time
- 10–14 business days
- Ships to
- United States
Why does delivery take 10–14 business days?
Every card is made to order. I prepare each design individually, check every card by hand, and pack it with care before it ships. That time is what lets each one arrive the way it should.
Can I get my order faster?
When rush delivery is available, you’ll see it as an option in your cart, with delivery in 7 business days. If you don’t see it and have a date in mind, send me a note before you order and I’ll tell you honestly whether I can make it.
Do you ship internationally?
Not through the shop yet. For an order outside the United States, ask me and I’ll see what I can do.
How will I know my order is on its way?
PayPal emails your receipt as soon as you check out. When your cards ship, you’ll receive tracking details by email.
Returns & Our Promise
Made to order, and made right.
If something isn’t right, I’ll fix it.
If any card arrives damaged, bent or misprinted, write to me within 14 days of delivery with a photo of the card and its packaging. I’ll send a replacement at no cost, or a refund if you’d prefer. You won’t need to send anything back.
Report a problemCan I return cards I simply changed my mind about?
Because every card is made to order, I can’t accept returns for a change of heart, a different taste in colour, or an order placed by mistake. Colours can look slightly different on paper than on your screen, so if you’re unsure about a photograph, ask me before you order.
What if my package is lost?
If tracking shows no movement for 7 days, or your cards haven’t arrived within 21 business days, let me know. I’ll look into it with the carrier and replace the order if it’s lost.
What if I entered the wrong address?
Please check your address carefully in PayPal. If you notice a mistake, write to me within 24 hours and I’ll update it. Orders shipped to an address entered incorrectly can’t be replaced free of charge.
Ordering & Payment
Simple and secure.
How can I pay?
Checkout is through PayPal, which accepts PayPal, Venmo and all major credit and debit cards. You don’t need a PayPal account to pay by card. Your card details go straight to PayPal; I never see or store them.
Can I change or cancel my order?
Yes, within 24 hours of ordering. Send me a note with your name and what you’d like to change. After 24 hours your cards are already being made, so I can’t cancel or change them.
Do you charge sales tax?
Prices are shown before any applicable tax. If tax applies to your order, you’ll see it before you pay.
Terms & Conditions
The fine print, kept plain.
Who we are
Mandeville Keepsakes (www.mandevillekeepsakes.com) is a division of Mandeville Photography (www.MandevillePhotography.com), owned by fine art photographer Christy Mandeville in Florida, United States. In these terms, “I,” “me” and “Mandeville Keepsakes” mean Mandeville Photography. By placing an order you agree to these terms.
Products and colour
Every card is made to order. Screens vary, so printed colour may differ slightly from what you see online. Mockup scenes such as tables, vases, frames and mesh bags are for display only and are not included.
Prices
Prices are in U.S. dollars and may change at any time. The price you pay is the one shown at checkout. If a price is listed in error, I’ll contact you before your order is made and you may cancel for a full refund.
Copyright
All photographs and designs are © Christy Mandeville / Mandeville Photography. Buying a card gives you the card itself, to send, keep or frame for personal use. It doesn’t grant any right to copy, scan, resell or reproduce the image. For licensing or commercial use, get in touch.
Personal messages
You’re responsible for the wording of any message you ask me to print. I may decline wording I consider offensive or that uses someone else’s copyrighted or trademarked material.
Responsibility
My responsibility for any order is limited to the amount you paid for it. Delivery times are estimates, and I’m not responsible for carrier delays outside my control.
Governing law
These terms are governed by the laws of the State of Florida.
Privacy
Your details stay with me.
What I collect
When you order, PayPal shares your name, email and shipping address with me so I can make and send your cards. When you send a message or join the Keepsake List, I receive the details you type into the form.
How I use it
Only to fill your order, answer your questions and, if you’ve joined the list, to send occasional news about new cards. I never sell, rent or trade your information.
Who helps
PayPal processes payments, Web3Forms delivers form messages to my inbox, and Vercel hosts this site. Each handles data under its own privacy policy.
Your cart
Your cart is saved in your own browser so it’s still there when you come back. This site doesn’t use advertising or tracking cookies.
Your choices
You can unsubscribe from emails at any time, or ask me to see or delete the information I hold about you.
Still Wondering?
Ask me anything: a paper question, a delivery date, a card you can’t find. I answer every message personally.
Last updated October 2026